I posted my girlfriend's horrible experience at Midas minutes ago. She ended up here and recieved excellent service, honest advise, and a no-pressure environment.
Went to AAMCO because I had an oil leak. There was no charge to diagnose the problem. Once they determined the problem it to a day for them to get the part and I was able to pick my truck up the 2nd day.
My experience with AAMCO was very positive. The communication was professional, timely, and friendly and the actual repair of my car's transmission was a quick turn around. Will go back for future repairs, and would recommend to a friend!
Having car trouble is never easy. Especially when your on your first road trip with your new born baby in the middle of July and your transmission is acting up. I was really not excited to have to spend part of my vacation worrying about my car being in the shop. But athomas at AAMCO in Signal Hill/ Long Beach,CA truly made the process and situation really easy and took the stress out of the whole thing for me. I showed up at 8AM on the dot on a Monday morning and from the moment I walked in Thomas was friendly and easy going. He was patient and kind in explaining the process to me and each phone call to explain what needed to be done and what my options were. He made me feel like I was able to fully understand what needed to be taken care of. They delivered on time and even helped me get my oil changed too so I didn’t Have to go somewhere else to get that done too. On the drive home my car ran perfectly with no issues. It was comforting to know my family was safe and we weren’t having to spend time in the heat on the side of the road while our transmission cooled down, again.
Knowledgeable and professional. Yet, super easy to communicate with and good sense of humor. They were responsive to my input and were on point with suggestions to better improve my cars performance and suggested a better maintenance schedule that I should follow for my car in comparison to my others. Yes I recommend them and I'll be back when my car needs anything. Thanks guys and stay safe over there!!